If You Kept Your Own Phone
- Insert your Heritage Wireless SIM card.
- Power on your phone and allow the SIM and device to pair.
- Once pairing is complete, make a test call.
If You Received a New Heritage Wireless Phone
- Turn on your new phone.
- Make a test call, or dial 611 from your new device.
- Press option 1 when prompted and enter required info.
Your Phone Should Now Be Activated
Please be sure to make at least one phone call a month in order to keep your free service activated.
If you have any problems, please contact our Customer Service Team at (888) 501-7030.
We are here to assist you:
- Mon-Sat: 9am-6pm EST/8am-5pm CT
- Sunday: Closed